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AATMANOVA TERMS OF SERVICE

Effective: [Date]

1. ACCEPTANCE OF TERMS

By using Aatmanova.com, you agree to:

  • These Terms
  • Our Privacy Policy
  • All applicable laws

If disagree, discontinue use immediately.

2. AGE RESTRICTIONS

Minimum Age:

  • 18+ for consultations and product purchases
  • 13-17 may access free content with parental supervision

Verification:

  • May require ID proof for astrology services
  • Parents assume liability for minor’s purchases

3. SERVICES DESCRIPTION

  • Spiritual Products: Crystal artifacts, rudraksha, gemstones
  • Consultations: Vedic astrology, numerology, healing services
  • Digital Content: Mantras, guides, personalized reports

Note: Services are for spiritual guidance only – not medical/legal

4. USER RESPONSIBILITIES

  • Provide accurate birth details for consultations
  • Not misuse content (no resale/plagiarism)
  • No harassment of experts/clients
  • Report suspicious activity immediately

5. FORCE MAJEURE

Covered Events:

  • Natural disasters affecting Varanasi operations
  • Government restrictions on spiritual practices
  • Pandemics disrupting supply chains

Our Obligations:

  • Notification within 7 days of occurrence
  • Service credits for prepaid consultations
  • Alternative fulfillment options where possible

6. PAYMENTS & REFUNDS

  • Products: 7-day return policy (unused/unopened)
  • Services: Non-refundable after consultation completion
  • Digital Content: No refunds after download

Chargebacks will result in permanent account suspension

7. INTELLECTUAL PROPERTY

© All content (text/audio/video) is Aatmanova’s property

License grants:

  • Personal use of purchased items
  • Non-commercial sharing with attribution

Prohibited:

  • Reverse engineering reports/software
  • Bulk scraping of mantra databases

8. LIMITATION OF LIABILITY

Not liable for:

  • Spiritual/emotional outcomes
  • Third-party service issues (payment gateways/shipping)
  • Force majeure events

Maximum liability = last paid transaction amount

9. DISPUTE RESOLUTION

  • First attempt: Mediation in Varanasi, India
  • Unresolved disputes: Jurisdiction in Varanasi courts
  • Claims must be filed within 90 days of incident

10. MODIFICATIONS

  • 30-day notice for major changes via email/website banner
  • Continued use = acceptance of revised terms
  • Archived versions available upon request

11. USER-GENERATED CONTENT

Missing Clauses:

  • Ownership of forum posts/testimonials
  • Moderation rights

Recommended Addition:

“By submitting content, you grant Aatmanova a perpetual license to use, modify, and display it for spiritual purposes worldwide.”

12. AUTOMATED DECISION-MAKING (GDPR REQUIREMENT)

Gap: No disclosure for AI/algorithmic predictions

Required Clause:

“Vedic reports combine human expertise with automated calculations. Request manual review by emailing [email protected].”

13. ACCESS TERMINATION

Current Omission: No clear ban policy for abusive users

New Section Suggested:

“We may terminate access for:

  1. Harassment of practitioners
  2. Commercial misuse of free content
  3. Chargeback abuse

Appeals: [email protected]”

14. LANGUAGE ACCESSIBILITY

Current Limitation: No Hindi/regional language versions

Solution:

Add: “Hindi translation available upon request. English version controls legally.”

15. DISABILITY ACCOMMODATION

Missing: Screen reader compatibility notice

Required Addition:

“For accessible formats of spiritual content, email [email protected].”

URGENCY RATING

High Priority

  • User Content
  • Access Termination
  • Automated Decisions

Medium Priority

  • Language Access

Low Priority

  • Disability Accommodation

IMPLEMENTATION ROADMAP

  1. Immediate (24hr): Add user content/termination clauses
  2. 7 Days: Implement automated decision disclosure
  3. 30 Days: Publish Hindi version
  4. 90 Days: WCAG compliance audit

FINAL SIGN-OFF

[email protected] | [email protected] | [Date]

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