Effective: [Insert Date]
Payment Security
PCI-DSS compliant gateways (e.g., Razorpay, Stripe)
Daily reconciliation audits for transaction integrity
Fraud Prevention
Mandatory 3D Secure authentication for all card payments
Transaction velocity checks and real-time monitoring
Supply Chain
Multiple verified vendors per product category
Minimum 30-day inventory buffer for essential goods
IT Infrastructure
Encrypted backups hosted on AWS
Cloudflare-based DDoS protection and mitigation
Content Moderation
All spiritual claims reviewed by an internal advisory board
Combination of AI-based and manual user-generated content screening
Crisis Response
Service Level Agreement (SLA): Complaint response within 48 hours
Structured PR incident escalation matrix
Regulatory Monitoring
Monthly updates to internal compliance checklists
Active network of regional legal advisors
Intellectual Property Protection
Trademark watch and monitoring services
Standardized DMCA takedown procedures
Ethical Guidelines
Strict prohibition on black magic or negative energy rituals
Informed client consent required before any energy work
Practitioner Vetting
Background verification for all listed spiritual experts
Annual reviews of spiritual integrity and practice ethics
Disaster Recovery
24-hour restoration target for critical systems
Geo-redundant infrastructure for data resilience
Succession Planning
Cross-functional training for key leadership roles
Key person insurance for organizational stability
| Risk Type | Owner | Review Frequency |
|---|---|---|
| Financial | Chief Financial Officer (CFO) | Quarterly |
| Operational | Chief Operating Officer (COO) | Monthly |
| Reputational | Chief Marketing Officer (CMO) | Bi-weekly |
| Spiritual | Head Guru | Annually |
📧 Risk Desk: [email protected]
📞 Emergency Line: +91-XXXXX-XXXXX